Customer Comments

Hooked on Hooks made me an oak rack with vintage brass hooks, which was exactly what I wanted, although I didn't know it at the time! Steve is intuitive, a perfectionist and a craftsman. He produced something which enhances my hallway and will last forever. The oak is already 200 years old, so I think I am safe in saying this! "

Penny Moran, Guildford, UK

 

What a lovely site!! Thanks Steve, our beautiful rack arrived speedily and safely. It has a wall to itself and is happily laden with coats and dog leads. Fantastic service and I'm looking for a new wall for out next rack! Good job!

Elizabeth Nicolis, Verona, Italy

 

Your website and your products are lovely - the best quality hookboards I have seen.

 Melanie Mallett, Gallery Shop Manager, Trebah Enterprises Ltd, UK

 

Thank you for the pleasant personal service. Much appreciated

Sue Holt, Monmouth, UK

 

Steve - the hooks turned out exactly how I wanted them so thanks so much for that.

Polly Kemp, London, UK

 

Thank you so much for the delightful set of hooks on beech, which arrived safely this morning - the rack is just what I wanted. Indeed, the hooks themselves are gorgeous to put our dog leads on - it is just the thing! I think the cost of that item is really very acceptable, by the way; it is both interesting in itself and beautifully done. Our three retrievers, and soon to arrive pup, are very lucky! I do wish you all the best with your business and will recommend you when I can. Your customer service and delivery are exemplary.

Dr Edith Holding, Seahouses, UK

 

Your polka dot rack is a ‘brainwave’! It combines the feminine hooks on a rather masculine piece of wood. The rack is like a man and women, the perfect couple!!

Denise Derobe, France

 

I love your hooks. I'm so frustrated by the rubbish quality hooks that are on sale everywhere these days.

Julie, Norwich Norfolk, UK

 

Thank you for all your emails - the rack arrived safely today. It is absolutely beautiful - perfect colour match!! But, we have a made a mistake with our measurements - it is about 18 inches too long. Can we return the rack to you AND do you have or could you make one that is similiar but shorter!!!!

Clint & Jackie Bower, Arborfield, UK

 

Just to let you know we have received our modified rack all in one piece and it is now hanging on our wall. Absolutely perfect. We are really happy with it. You really can barely see where the hooks have been moved. Brilliant!

Many Thanks

Clint & Jackie, Arborfield, Berks, UK

 

This is just a courtesy email to say that the coat hook arrived Thursday, beautifully packaged and in excellent condition upon opening. It is now, in pride of place in the hallway with our coats hanging off it. It really is unique and ideal for the space and stlye that is ours. I wish I had more places to put more coat hooks...

I will be sure to recommend you to any of my friends that wish to find something really special and unique.

Thanks again

Charlotte, UK

 

I haven't got a picture to send you yet, but I just wanted to let you know that I really love my hooks. They are something I hope to hold onto for many years, as they are pretty special to me. I love the quirky polka dot hooks against the reclaimed wood. I love that they are something original and not mass produced. Thanks you so much and all the best with your business, I would highly recommend it to anyone.

Kind Regards, Christine, Tandragen, County Armagh

 

The hooks just arrived. They are perfect, just as I hoped they would look. Thanks also for all the careful packaging too. I am so pleased I saw your website. Worth every penny.

Many thanks, Julie, UK

 

Thank you for your prompt reply, it is unusual to find someone with such great service these days. Have saved your details for future use and recommendation.

Nikki Hurst, Lincoln, Lincs, UK

 

We had great fun mounting the coat rack last night! A good job to take our minds off work today. It looks fantastic and we’re both very chuffed. I’ll send you a piccie later this week.

Thanks so much for everything.

Happy Easter

Pippa Bateman, Putney, London

 

I just wanted to let you know that our hooks arrived today. We are extremely pleased with them and would like to say thank you very much. I could not wait to get them up on the wall so my husband obligingly got to work after dinner to hang them on the wall. I thought you might like to see a photo of them hanging in their new place in our hallway. At last I can hang the coats without them dropping off the hooks! Thanks again for your help and assistance, it has been a pleasure and you have been extremely helpful from start to finish. I would definitely recommend you in the future. I wish you every success with your business. Thanks again,

Mrs Natalie Schou, Lindfield, West Sussex, UK

 

Thanks for making the rack for me - it looks great!

Many thanks

Michael Donovan, Swindon, Wilts, UK

 

I wanted to follow up and confirm that I received the coat rack and finally got to have it hung in my hall way

It’s a beautiful piece of workmanship so thanks very much for being so accommodating regarding the size and timber.

Best Regards

Anthony Martin, Dublin, Ireland

 

Thank you for the coat rack we bought from you recently. We are delighted with it and it has such a beautiful finish. Our search is on for another coat rack for our hall cupboard maybe a metre long or just under. We would need ASAP and I could collect from Shaftesbury car park again. Do you have anything that would suit our requirements?

With Regards

David and Naomi Murray, Blanford Forum, Dorset, UK

 

Thanks again for dropping the coat racks off. (They went up very easily, probably because my father in law is a bit of a DIY expert. He was very impressed with the quality of the rawl plugs and screws provided!) The racks[The three racks] look lovely although as you can see pretty full up already! They were just what I had in mind.

Thanks again

Kate Lingard, Godalming, Surrey, UK

 

The racks have arrived and are about to be installed at our new home. They are lovely, thank you. I am sure we will get many positive comments on them.

Lucia Diaz Pascual, Barnes, London

 

Very pleased with the rack, its better than I envisaged! Many thanks again Steve and I look forward to receiving the smaller rack.The courier company used was very good.

Richard Ellingworth, Grantham, Lincs, UK 

 

The coat hook board arrived safely today. It looks really lovely and the colour is spot on.

Many thanks,

Gerald Davison, UK

 

Very many thanks for making such a fantastic job of my coat hook rack – I am very pleased with it! It arrived safely on Thursday and I put it up yesterday. It looks great and is already being used. I will certainly recommend your services to others (although I can’t say many people ask me about coat hooks!). Anyway thank you very much.

Debbie Taylo, UK

 

The coat rack arrived safely although I had to go hunting for it! I am delighted with it - it looks great. Thank you.

Lynn Scobbie, UK

 

We love our hooks which are in my hall here in Italy!! They are home to numerous coats,jackets, hats and dog leads. Classy and sturdy.

Elizabeth Moran, Verona, Italy

 

I can't believe how thrilled I am with my hooks, part natural wood (very old) and part blue-painted distressed, to match my hall. A really unique coat rack. No one every has enough hooks in their hall, especially when extra people arrive!

Penny Moran, Guildford, Surrey, UK

 

Got there in the end - and they look fantastic!

Peter Keenan, Eydon, Northamptonshire, UK

 

The coat rack arrived and its really nice. It’s not up yet but it is just the job. We will use your services again!

Many thanks

Vicky Carr, Lymm, Cheshire, UK

 

Thanks very much....We love the coat rack – it’s perfect thank you xxx

Nicola Bearman, Hampshire, UK

 

Hooks are up and are lovely. Just right look for our place. Thanks again.

Kenny Grant, Yorkshire, UK

 

Just wanted to drop you a mail to say how pleased we are with the coat rack we purchased from you. It's beautiful and looks perfect in our hallway!

Also wanted to compliment you on your customer service, it's so nice in this day and age to get a personal service from someone who takes pride in their product!

Many thanks

David Le Petit, Bookham, Surrey, UK

 

Thanks Steve, we love [the vintage pine polka dot coat rack]!

Sam Burley, Essex, UK

 

Thank you for the coat rack duly received - it looks truly beautiful in our new cloakroom! Best wishes

Michelle Ryan, Buckinghamshire, UK

 

Just to let you know that the coat racks arrived safe and sound yesterday. They are beautiful (the wood and the hooks) and we are looking forward to putting them up soon in our new Victorian house we are about to move in to. It was hard to find some coat racks which were in keeping, period-wise, and also sturdy enough for all our family's coats - so we were very pleased to have found your website (and our 2 nice new coat racks).

Thank you for your prompt and personal response to my order and for delivery them so safely and efficiently.

All the best and hoping you do well with your business.

Marina Manassei, Somerset, UK

 

The coat rack arrived today, very well packed and in perfect condition. It’s really fantastic, even better than we’d hoped for, and the height of the board is perfect for the hook size. The finish of the wood is also excellent. Thanks for judging it so well. Time to continue stomping on bubble wrap with my son now...

Thanks again

Dr Oliver Tearne, Ascot, UK

 

Received rack undamaged earlier today. Delighted with the end product.

Thanks for your work, communications and speedy delivery.

Neil Braud, Manchester, UK

 

The hooks arrived safely. Many thanks.

My wife loves them (which is just as well!). In fact, she asked me to see if you could make another hook rack?She would like one exactly the same, but longer, with 8 hooks on it instead of four. So it would be roughly twice as long. Same design and materials. Would that be possible? And if so, how much would it cost?

Justin Wood, Bradford-on-Avon, UK

 

Thank you for the coat rack, it has exceeded my expectations and blends in perfectly with the room/furniture. Thank you once again for all your help, assistance and sublime craftsmanship!

Deepak, Staffordshire, UK

 

Have just unwrapped my coat rack and I love it, hopefully my son and daughter-in-law will feel the same since it is their Christmas gift! I was dubious about buying something like this unseen but I couldn't find anything similar around here. Fortunately my intuition after having looked at your website served me well. I shall certainly keep your details for future reference.

Thank you once again for your helpful emails and for the expert packaging.

Claudine David & Claudine Pynn, UK

 

Thank you. The rack arrived safely today. I must say it is a really nice quality piece of work and was packaged very carefully. We have just decorated our hall with new flooring which has had some problems and it was refreshing to receive a beautiful piece of work with no problems along the way. Thank you again.

Keven & Sheila Walkin, London

 

Just to say thank you so much for the two sets of hooks, I love them both and they look great in the hall. Really appreciate the careful packaging.

Alexis Hepplewhite, Herts, UK

 

The rack has arrived and looks beautiful.

Thank you very much

Ros, Weybridge, Surrey, UK

 

The coat rack has arrived and we are delighted. The wood is beautiful - colours and grains of wood, and texture of hooks also make it special. We like that the wood is from Stourhead storm but has been given a new life. It will enhance our hallway and we shall enjoy using it each day. (Also very well packed). All good! Many thanks.

Miriam Thain, Birmingham, UK

 

Coat hooks arrived safe and sound this morning. It is amazing exactly what we wanted. Thank you very much for your great service.

Coleen, WEst Sussex, UK

 

Just wanted to drop you a line to say how delighted I was to receive my parcel yesterday!! It looks amazing - exactly what I had in mind. Can not wait to hang it - its going to look fabulous!

Thanks once again Steve.

Pauline Ebbutt, Surrey, UK

 

Just to let you know the coat rack has arrived and I've just unpacked it, and it is wonderful! Thank you so much it is just right, just hope our cloak room will do it justice, you are a very skilled man and it is so nice that there are still people out there who really care about what they produce. It was brilliantly packed as well.

Will send photo's once it is up.

Many many thanks, Steve, for a job well done!

Lisa & John, North Yorkshire, UK

 

The coat rack has just arrived and we are absolutely delighted with it. Thank you.

Chris, Wedmore, Somerset, UK

 

Thank you so much for the bespoke corner coat rack that you made for us, it has pride of place in our entrance hall way for all to see.  We think that what you created for us was not only amazing craftsmanship but art and we are so thrilled with it. 

Thank you again.

Becky and Sam, Warminster, Wilts, UK

 

The coat rack has arrived and looks splendid. I promise we'll read your instructions at the weekend before putting it up! 

Thanks, Mandy.

Amanda Williams, Canterbury, UK

 

Just to say, the rack arrived, brilliantly packaged. It’s absolutely beautiful, we love it. We’re thrilled with it.

Many thanks

Gill Theo, Chipping Campden, Gloucestershire, UK

 

A quick email to confirm reception today of the rack. i have to say it is above my expectations and the texture and look of the wood is amazing. tried on the wall and fits perfectly on the space. thanks very much and congratulations for the excellent job.

Ignacio Bas, Shutlanger, Northamptonshire, UK

 

My coat rack has arrived safe and sound and it looks fantastic! Thank you very much indeed. I won't hesitate to recommend you to friends. Your service has been impeccable.

Cordy Griffiths, London

 

The key board has arrived and I’m delighted with it! Thank you so much for your amazing attention to detail. Keys are now hanging beautifully instead of in a mess in the draw – hurrah!

If we need anything else – I know who to call!

Sophie Watmuff, London

 

Just to let you know it arrived safely today and I love it - thank you. I am sure it will be much admired and I'll let everyone know where I got it!

Lindsey St John-Smith, Watford, Hertfordshire, UK

 

The coat rack has arrived. It is absolutely beautiful and will look lovely in my hall…everything I hoped it would be!! We will read the instructions before putting it up.

Thank you.

Carole Williams, Surrey, UK

 

The coat rack arrived a couple of days ago! We love it so thanks for doing it so quickly. 

Good luck with the business!

Giles Tofield, Westcliff-on-Sea, Essex, UK

 

The rack arrived this morning first thing and as I write this my husband is putting it up. It is really lovely and just as I had expected, thank you very much.

Abigail Rhodes, UK

 

Just to let you know the rack arrived safely and we have just hung it. It looks great! Its a beautiful piece and we're very pleased; thank you. I'll send you a couple of pictures shortly...

Dr Suzy Morton, Broughton Hackett, Worc., UK

 

Its absolutely perfect - I love the key board!! You were def on the same page as me!! I can't wait to hang it - I'm going to give it to my husband for a Valentine's pressie so its boxed up and hidden in spare room presently! But thank you, it was great. I'm sure I'll be back for more in the future. Thank you so much, I'll make sure I let everyone know where it came from! You are a talent!

Pauline Ebbutt, Surrey, UK

 

The parcel arrived well on time. Thanks for being so diligent with the packaging. To say we are impressed with the hooks would be a massive understatement. Its beautiful. Fantastic job sir.

Kevin and Kate, Woking, Surrey, UK